The symptom
The top and bottom panels rattle, drift out of place, and leave a draft where they meet in the middle.
The proposed method
Clarify whether the proposal replaces the sashes, installs an insert or removes the complete frame. Ask which balances, locks and other hardware are included and whether any existing components remain. Agree on the finishing scope and a completion check covering the operation of both sashes and the selected tilt features, where fitted.
Items to discuss
double-hung frame, upper sash, lower sash, balances, meeting-rail lock, weather seals, installation trim. Clarify which parts or materials would be supplied, which tools would be used, and what documentation is included.
Property context in Oviedo
A Florida law effective 1 July 2026 requires local governments to exempt work on single-family residential property valued at $7,500 or less from the building permit requirement, but the exemption excludes any electrical, plumbing, structural, mechanical or gas work and does not apply in flood hazard areas. Much window and exterior door work falls into one of those excluded categories, so the exemption is narrower than it first reads. Oviedo is in Seminole County; confirm with the county or city building department which office reviews the address and what it now asks for.
Source for planning your work ↗Florida's Department of Business and Professional Regulation runs a public licence search covering the professions and businesses the department regulates, so a state licence number quoted for this work can be checked there. Ask separately which approved product is being quoted and whether the manufacturer's installation details will be on site for the inspection, since local building departments generally ask to see both.
Source for local context ↗Area-wide context is not a finding about your own property.
What shapes the quote?
The component being changed
Glass-only, hardware-only and complete-frame work involve different materials and labor. Compare proposals for the same work.
Access and concealed condition
Opening size, access, finishes and damage discovered during removal can change the work. Agree how any change will be documented.
The complete proposal
Clarify removal, disposal, weatherproofing, finish restoration and completion checks before comparing totals.
Ask for a written quote and confirm the complete charge before work begins.
Before the visit
A little preparation helps.
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